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Manage storefront content and marketing

Use Storefront & Marketing for customer-facing content and campaigns. The available workspace depends on edition, permissions, and active configuration. Preview customer-facing changes before publishing, especially on mobile.

Choose the right workspace​

GoalAdmin workspace
Create or update a promotionCoupons
Configure abandoned-cart outreachCart Recovery
Publish promotional imageryBanners
Manage customer-facing formsForms
Show timed noticesPopups & Notices
Moderate customer feedbackReviews
Publish editorial contentBlogs and Blog Categories
Update static information pagesPages
Change storefront presentationDesign & Theme or Storefronts
Change the site menuNavigation

Make and review a content change​

  1. Open the workspace that owns the content. For a product page or catalog field, use Catalog instead.
  2. Check status, audience, schedule, and destination before editing an active campaign or published page.
  3. Save a draft or preview where the workspace supports it. Verify links, images, wording, and responsive layout on the public storefront.
  4. Publish or activate only after a second review for customer-visible offers, pricing, and legal or policy language.
  5. Revisit the public page after saving to confirm the intended content is visible and that the previous URL still behaves as expected.

Promotions and cart recovery​

Confirm coupon eligibility, schedule, usage limits, and checkout behavior with a safe test before promoting an offer. Cart recovery can send customer communications; review the configured audience and timing before enabling a campaign. Do not use real customer accounts for test messages.

Storefront design and navigation​

Preview theme and navigation changes using representative products and pages. Check desktop and mobile menus, product images, text contrast, and key checkout links. If the change affects search visibility, review the relevant SEO and sitemap settings with the installation owner.

If content is saved but not visible, check the content's active status, schedule, storefront assignment, cache or preview state, and edition. For a missing or broken page, see Troubleshooting.