Help and maintenance

Start by recording the installed Vendorzo release and edition, the affected workflow, when it happened, and the first error the operator saw. Do not include passwords, API keys, payment details, customer exports, or unredacted logs.

Find the next step

• Troubleshoot a problem with safe evidence and checks.
• Check compatibility before changing the runtime, database, or provider.
• Plan an upgrade and review the release notes first.
• Back up and restore using the procedure approved for your installation.
• Review security operations and release notes.

For Vendorzo's support scope and terms, see the Support policy. That policy page explains support terms; it is not a direct support-contact form. For installation help, use the support contact supplied by the organization that operates your Vendorzo installation.